"Circular Cashback" portal
As soon as your circular TreeShirt or circular TreeHoodie is worn out, you can return the product to us.
Here's how it works:
1.
Have your order number and the email you used to create the order ready. You can find it in your account - click here nikin.ch/login or in the e-mail with the order confirmation. If you have not purchased a NIKIN Circular product in our webshop, prepare a receipt or other proof of purchase.
2.
Fill out the form below. Simply follow the questions in the "Circular Cashback" portal and enter the information for the bank transfer.
3.
Once you have completed it, expect a response from our customer support team within two working days.
How does our new "Circular Cashback" program work?
It's simple: as soon as your circular TreeShirt or circular TreeHoodie is worn out, you can send the product back to us and we will pay you for it.
We will pay you 10 francs for the material of a TreeShirt. But that's not all: we also reward you for how well you have looked after the product and how long you have worn it. For every full year that you have used your TreeShirt, you will receive up to 2 francs extra - up to a maximum of 10 francs over five years.
This means that you will be paid up to 20 francs for your TreeShirt. For the TreeHoodie, it's even up to 35 francs, including 20 francs for the material and up to 15 francs for wearing it for a long time. This keeps your item of clothing in circulation and you benefit twice over.
Example - TreeShirt Circular
Example - TreeHoodie Circular
That went too fast for you? Our detailed FAQ will answer all your questions.
The processing of returns currently takes up to 2 weeks.
Here's how it works:
Have your order number and the email you used to create the order ready. You can find them in your account(click here) or in the order confirmation email.
Visit our Return Portal and enter your order number and e-mail.
Simply follow the steps in the portal and you will receive instructions for returning the products directly to your e-mail address.