Climate neutrality means that the stated amount of CO2 emissions is offset by a climate protection project in order to jointly reduce greenhouse gas emissions.
The Swiss Post is currently sending out all letters in a climate-neutral manner by investing in climate-neutral projects. For the packages, on the other hand, we pay a surcharge to Swiss Post in order to send all our packages climate neutrally.
Worldwide, we rely on UPS, which also handle their shipments climate-neutrally, especially for us. For the climate-neutral dispatch in the whole world we pay also to UPS a surcharge for each order. Even though worldwide shipping is not necessarily a sustainable aspect, it is at least climate-neutral.
So we can say that all letters and packages we send are climate-neutral by investing the surcharge in climate-neutral projects.